NYSE

ServiceNow, Inc.

NOW

19 stories

$155B Market cap · 2026-10-28

ServiceNow Q3 FY12/26 Earnings Review

ServiceNow’s Q3 revenue rose 20.5% to $4.11 billion, while non-GAAP EPS missed consensus and fourth-quarter cRPO growth guidance slowed to…

@BlueDuckCap

BDC on X

Factor and sector rotations off of day to day and often conflicting data points have been a hallmark of the 2026 market. Not sure if its algos or just heavy retail participation or both. But I would say this: stop reacting to the daily data points - especially during earnings. It's stupid and a recipe for getting chopped into oblivion. While earnings reports are useful for directional trends on sectors, every company is different. Obviously. And different things impact quarters. To wit - its Thursday. Sunday night: AI trade over. Monday after Anthropic S1 out: Oh there's a healthcare TAM here and inherent operating leverage on compute, buy AI! Tuesday: AI stable, sell $SPOT! Weds: Send AI Weds PM: $GOOGL sucks, puke it, its over. Buy $META (why? idk). $NOW sucks puke it. Capex peak in sight (in line with consensus) puke AI. $MSFT good, buy it. Thurs: AI over, software over buy $SPOT. $MSFT good but its AI and software, sell it. Try and have an investment view anchored in what you believe to be confirming data points you expect to see in coming weeks, months, years. Hedge tactically as the data points inevitably aren't linear. Barbell core investments with tactical trades to hedge and take advantage of the rotational chop. Such trades are best in highly liquid securities. But if you trade like a bipolar lunatic - much like the market has traded - you will not do well.
@BrokenMoats

Broken Moats on X

$now bill is always selling and some people on here seem confused why the stock is down when they look at the numbers he directs you to. Wash away all of his puffery and the underlying business deteriorated - gross profit came in at 10%+ yoy (which I believe is the lowest ever) for the quarter. You can call anything revenue but it's ultimately about the gross profit dollars you bring in + the efficiency of your expense management, which if you look saw increases across the board with profit materially weakening. You can argue intangibles on the COGS but then you need to adjust the light crpo further to exclude all the inorganic revenue helping out in there (which the co did not strip out).....the street is not fooled, these were not great numbers. And swapping revenue to juice AI in a press release while total sales stays on trend is not going to work anymore, as one analyst put it best to Bill "I wanted to just zoom out a little bit and just talk about the momentum you're seeing on the AI ACV side. Gina as you noted, you've raised the guidance twice now to $1.7 billion in revenue. At the same time, if we look at just the broad story of cRPO, we could call it stable, maybe on an organic basis, modestly decelerating, but sort of generally stable. So my high-level question, Bill, is just when do you think the AI momentum will start to translate to overall top line acceleration, cRPO acceleration?" There are very different expectations when a stock doubles in a quarter in-between reporting results.....
@junkbondinvest 5 clicks

junkbondinvestor on X

Anyone underwriting software credit should have a look at this When software buyers adopt frontier models, incumbent vendors see lower spend 43% of the time and flat spend 41%. Only 17% churn... This report (Qualitate) suggests FLAT spending is the stage BEFORE displacement. Buyers pause first w/o ripping out systems that are embedded in a company's ops. Look at $NOW...the AI-related pressure is due to its customers holding spending flat vs. leaving. If this is the case across levered software credit, we likely just grind lower across multiple A&Es w/o a clear hard default in the near-term
@AsifSuria

Asif Suria on X

It takes courage to go against the current looking for opportunities that the market will not reward in the short-term. Times of turmoil is when we pay special attention to insiders and they led us to energy stock in mid-2020, regional banks in H1 2023, biotech companies in early 2025 and more recently SaaS stocks. While I don't have a position in $NOW, we did start positions in $CRM, $NAVN (partially exited) and more. Here is some of what I wrote about that decision to double down on SaaS in our July 2026 newsletter:

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